FAQs

  • Sundaes In The Park is Ben & Jerry’s legen-dairy festival! Following three years of  sold-out festivals  our whipped top stage is back and it’s heading back to Chiswick House & Gardens in London for the ultimate ice cream and music adventure. At Ben & Jerry’s, more is s’more, so with a lineup of live music, cabaret,  larger than life, ice cream inspired Giant Games , fans should expect to enjoy one of the most Ben & Jerryest days of the year! 

  • As well as a line up of some of this summer’s coolest artists, you’ll be able to enjoy vintage theatre acts and cabaret performances at the Local & Live / Cabaret Stage, larger than life ice cream inspired games at the Scoop-tacular Games Zone, DIY s’more making at the brand NEW S’moreground, and hear from our charity partners advocating for refugee rights in the Social Mission Tent.

  • A brookie is a delightful dessert mashup that combines two classic favourites: brownies and cookies. When brownies met cookies, it was love at first bite. And when brookies met Ben & Jerry’s Sundaes, it was love at first spoonful! Inspired by this sweet harmony, our Flavour Gurus churned up the most decadent ice cream experience; the Brookies & Cream Sundae that has everything you need for a brookie sundae, all in one place!

  • Sundaes in the Park will take place at Chiswick House & Gardens Trust,   Burlington Lane, Chiswick, London W4 2RP. 

    Getting here - Chiswick House & Gardens (chiswickhouseandgardens.org.uk)
     

  • Sundaes In the Park  will open its doors at 12pm on Saturday 26th July 2024 (yes we know, Sundaes on a Saturday) until 10pm.

  • Tickets to Sundaes In The Park are £15 and the sweetest part? All proceeds from ticket sales will support our charity partners advocating for refugee rights including, Refugees at Home, Bees and Refugees, Conversation Over Borders, Bike Project, Youth Creative Network, Say It Loud Club, Women for Refugee Women and Migrants In Culture.

  • Our festivals are designed to be enjoyed by an over 18s audience. Proof of ID may be required upon entry. 
     

  • Chiswick House & Gardens is wheelchair accessible via the Great Cherstey Road Entrance. Due to the nature of the park and dependent on weather conditions, not all areas of the festival will be accessible. Please reach out ahead of the festival if you have any questions via https://www.benjerry.co.uk/contact-us

  • We’ll have more ice cream than you can shake your spoon at! We will be pint slicing our Sundaes flavours, and  also be scooping a range of our classic flavours from our iconic scoop-mobile and serving mini cup flavours from our ice cream trikes. Fans can choose between lots of different flavours from our famous Cookie Dough to our Scoop Shop exclusive Cherry Garcia, or branch out and try something different like our new non-dairy flavour Bohemian Raspberry!

  • You’ll be able to enjoy more ice cream than you can shake your spoon at on the day. We just ask that you respect rules, one scoop per person at a time. But there will be plenty of scoop stations around the festival so you won’t be waiting long to dig into another scoop of one of your you favourite flavours! 

  • We love a cone as much as you do but we’ll only be serving in one scoop cups at the Sundaes In The Park Festival. Or why don’t you pop over to one of the pint slicing stations to check out the layers of whipped top, chunks and swirls that make up our delicious Sundaes flavours. 

  • We have a long-standing history of music at Ben & Jerry’s – some of our flavours are even named after some of our favourite musicians such as Phish Food (named after the lead singer of Phish) and Cherry Garcia (named after Gerry Garcia). So we wanted to give our fans the ultimate Ben & Jerry’s ice cream and music adventure. 

  • If you have any allergies, please speak with our scoopers or members of staff who will be able to give you the allergen card to determine which of our flavours you can enjoy. Pleases note, we can’t guarantee in an open dip case.  

  • Almost all our packaged products  are certified kosher, with the occasional exception. Please make sure to check the packaging for the Kof-K symbol, or refer to the allergen sheet. 
    Our scooping flavours are not certified Kosher because non-Kosher items are served in the same area. We recommend fans with Kosher dietary requirements opt for a mini cup served from our ice cream trikes at Sundaes In The Park.

  • There is no parking at Chiswick house and the surrounding roads are residents parking only.

  • Last entry to Sundaes in the Park will be 8pm

  • The festival finishes at 10pm and we ask that you leave quietly to respect the neighbours 

  • Only assistance animals will be allowed access onto the site.  

  • The tickets may not be resold under any circumstances. If this ticket is re-sold or transferred for profit or commercial gain by anyone other than the promoter, venue management, or one of their authorised sub-agents, it will become voidable and the holder may be refused entry to or ejected from the venue. 

  • 100% of ticket proceeds (£15 per ticket which excludes the VAT which is applied on top) will go to charity partners working to support refugees and people seeking asylum. 

    Refugee Charities being supported by the festival:

    ●    Say it Loud Club: Say It Loud Club was born in 1994, as an LGBTQ+ rights campaigning group in Uganda. Fast forward 30 years, and they are now one of the largest organisations supporting LGBTQ+ refugees in the UK.
    ●     Women for Refugee Women: Women for Refugee Women work alongside women seeking safety in the UK to create change and to build a compassionate and fair asylum system.
    ●     Migrants in Culture: Migrants in Culture is a social movement led by artists, designers and organisers with lived experience of the UK’s Hostile Immigration System.
    ●    Refugees at Home: Refugees at Home is a UK charity which connects those with a spare room in their home to refugees and people seeking asylum who are in need of somewhere to stay.
    ●    Bees and Refugees: Bees & Refugees is an environmental justice organisation introducing beekeeping as therapeutic & community-building craft to refugee and local communities in London, whilst supporting the UK’s native black bee population to flourish.
    ●    Creative Youth Network: Creative Youth Network enables and empowers young people, no matter what their background or circumstances, to reach their own potential.
    ●     Conversation over Borders:  Conversation over Borders supports forcibly displaced people to share their experiences with the wider public in order to campaign for a fairer UK.
    ●     The Bike Project: The Bike Project is a charity that collects secondhand bikes, refurbishes them and donates them to refugees and people seeking asylum in the UK.